***FOR IMMEDIATE RELEASE***

March 17th, 2020

Quad Ambulance District Response to COVID-19

The Quad Ambulance District is following all recommendations from the Stark County Medical Control Board, county and state health officials, and the Center for Disease Control and Prevention (CDC). Quad is committed to keeping providers safe so they are able to keep the public safe.

Regardless of these changes, if an emergency occurs due to illness, injury, or otherwise, call 911. However, here are some changes that have been made at Quad:

  • Quad’s providers are being screened when they report to work and every 12-hours during their shift. Any provider with a temperature of greater than 100.4 is being sent home. This is consistent with recommendations from the CDC and falls in line with other health care facilities. That vacancy will be filled with off-duty personnel. 
  • Quad’s administrative offices located at 6930 Minerva Rd SE are closed. Administrative staff are working from home to the extent possible. Please call the administrative number at 330-866-9847 and leave a message for routine business inquiries.
  • Quad’s station is closed to visitors. Routine blood pressure checks will not be performed. Employees are prohibited from being on the property if not on-duty or reporting for an emergency.
  • Residents that do activate the 911 system may see some changes:
    1. The 911 dispatcher may ask additional questions
    2. Providers may be wearing additional Personal Protective Equipment (PPE) like face masks, eye protection, gowns, gloves, etc.
    3. The patient and family members may be asked to wear a surgical type mask
    4. Family or friends will not be allowed to ride in the ambulance to the hospital, unless circumstances exist that would be beneficial to patient care, like the patient is a minor and/or the minor must be transported with their parent or guardian
    5. Depending on the nature of the incident, patients may be approached by one provider initially. The driver may not ever leave the ambulance unless necessary.
  • When EMS encounters a patient with known or suspected COVID-19 and are otherwise stable, transport to a hospital may not be indicated. Quad’s providers will be in contact with ER doctors and other health professionals to provide the best information and next course of action for those patients.
  • These measures are being taken so Quad Ambulance District can continue to provide quality patient care. Any questions or concerns can be addressed to the chief.